Annual Report 2022/23 - Data Updates and Analysis

People who feel they can influence decisions / People who want greater involvement in decision making / Satisfaction with public services

People who feel they can influence decisions affecting their local area

A blue figure holding a megaphone, with 34% written underneath.

34% of people feel they can influence decisions affecting their local area*. This is an increase from the baseline figure of 27% from 2016, showing an improvement. This is, however, just over a third of the population and is relatively low. Compared to the rest of Scotland however, 34% is the 3rd highest percentage (the highest is 40%).  There is a programme of work on transforming participation, as well as this being a priority of the Community Learning and Development Plan 2021-2024.

People who want greater involvement in decision making

A blue icon, with a stylised torso and head within a circle, with three arrows pointing out the top, one in the northwest direction, one straight up north and one north east. Underneath the figure 45% is written

45% of people want greater involvement in decision making* in their area (ranked 12th in Scotland, hightest 56%). This has fluctuated, dropping to 20% in 2019 before rising to 45% in 2021. This could indicate, that people in Shetland want to get involved in decision making or it could also demonstrate a need for more opportunities to get involved.

Satisfaction with public services

A blue thumbs up with 58% written below it.

More people in Shetland were satisfied with public services* in 2021 compared to 2019, 58% compared to 56%. This is, however, lower than the Partnership’s baseline of 59%. This indicator is a compilation of quality of local schools, quality of local health services and quality of public transport. Apart from 2018, Shetland has consistently had a higher rate of satisfaction than the Scottish average since 2016.