Citizens' Juries, Citizens' Panels and Citizens' Assemblies

Citizens' Jury

A Citizens’ Jury is a form of participatory research where a small, diverse group (usually 12-25 people) evaluates evidence and provides recommendations on specific issues.

The group is chosen to represent a community. They hear from experts, discuss different perspectives, and deliberate. After careful consideration they provide recommendations or a decision. It is a way to involve everyday people in making informed contributions to policies or solutions.

A group having a discussion at a table.

Suitable for:

Citizens’ Juries are useful when an issue is complicated, where knowledge is contested and there may be important ethical and social repercussions. A Citizens’ Jury can be used on different policy issues and involves people in developing their knowledge of a policy area, asking questions of expert witnesses, collective group discussions and deliberations to reach a final decision. They are often designed to deliver on things such as:

  • Providing a specific verdict or decision
  • Recommendations for delivery
  • Clarity on priorities for improvement
  • Clarity of preferences towards proposals.

Type of engagement:

The involve and delegate icons in a row.

Involve | Delegate

How to do it: Yellow lightbulb.

  • A Citizens' Jury typically lasts between 2 to 4 days, depending on the topic. It is important to choose suitable venues and make sure there is enough time for everyone.
  • Identify who is affected by your topic and select a representative group of about 12 to 25 people. Let them know what will be expected.
  • Prepare a key question related to the issue or present a series of options for the Jury to think about.
  • Prepare information packs for the participants and consider what they need to attend, like covering their expenses and providing support.
  • Plan surveys for before and after the event to see how opinions change.
  • Recruit and prepare expert witnesses.
  • Hire independent moderators to help with the discussions.
  • On the first day, explain the rules and start the discussion.
  • Throughout the event, bring in experts to give detailed information. The Jury can ask them questions and discuss the issues.
  • At the end of the discussions, reach a consensus on recommendations.
  • Finally, compile a report and, if appropriate, arrange a presentation for the commissioning body.
yellow star   Advantages           warning sign   Challenges       
  • It helps get people involved who do not usually have a say in decisions
  • It includes different types of people from the community
  • It helps manage different opinions and makes the decision-making process transparent
  • Being seen as fair and unbiased makes people trust the process more
  • It gives people a chance to really understand the issues
  • Regular community members get to take part, ensuring decisions reflect everyone’s needs.
  • Jury members need to reflect the community
  • A Citizens’ Jury requires choosing jurors and experts and planning the schedule
  • Independent moderators are required, which may be costly
  • Everyone must understand the process and how the results will be used; this takes time to plan and organise
  • The Jury may need up to 4 days to come to a decision / recommendations
  • The commissioning body must follow the recommendations or explain why not
  • The process can be expensive.

Further information: magnifying glass brown, grey and blue

What is a Citizens' Jury? | Inclusive research | Scottish Learning Disabilities Observatory  

Case study: Open book

Citizen’s Jury on Shared Decision Making (external, Health Improvement Scotland)