Annual Report 2024/25 - Delivery Plan Implementation and Next Steps
Person-Centred Shetland
Person-Centred Shetland is focused on changing how services in Shetland work together to deliver better outcomes for people, now and in the future. It aims to shift the focus from organisational systems and processes to what matters most for individuals, families and communities, while making services more sustainable.
In 2024/25, progress included:
- Building on the learning from the Anchor Project, which showed the value of early intervention and family-led, flexible support.
- Application of local evidence gathering from Good Mental Health for All project and Population Health Survey to understand need and inform local approach
- Engagement with Collaboration for Health Equity in Scotland (CHES) to optimise use of national learning and evidence in a Shetland context
- Developing proposals for a Fairer Futures Partnership, bringing together leaders across sectors to explore system-wide change, focusing on prevention, early intervention, and tackling inequalities.
- Beginning work to establish a System Change Board to provide strategic leadership, alongside a practitioner-led learning network to share practice, test new approaches, and build confidence in person-centred ways of working.
- Exploring tools and frameworks such as Human Learning Systems and values-based leadership to support culture change and long-term system reform.
- Strengthening links with national programmes (e.g. Getting it Right for Everyone (GIRFE), Whole Family Wellbeing) and with partners such as Public Health Scotland, to draw in external learning and align with wider reform efforts.
- Inclusion of Person-Centred approaches as a key component of NHS and IJB Strategic Plans
- Work to align strategic approaches across key initiatives, for example Trauma Informed Practice, Realistic Medicine, and Good Conversations.
Next steps in 2025/26 will include formally launching the System Change Board and learning network, carrying out system mapping, and putting in place monitoring and evaluation approaches. These will help track progress, capture learning, and ensure changes are grounded in the real experiences of people, families, and practitioners.
